Customer experience

We help organisations design, build, and evolve digital customer experiences across content, commerce, and personalisation platforms.

Our customer experience capabilities help teams simplify complex platform ecosystems, improve consistency across channels, and create a scalable foundation for ongoing optimisation. The result is faster change, lower delivery risk, and digital experiences that grow with your business.

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Our customer experience platform ecosystem

There is no single platform for every customer experience challenge. Different organisations and markets require different foundations. That’s why we work across a carefully selected CX, CMS, and commerce ecosystem, helping teams choose the right setup, deliver it reliably, and evolve it over time based on real delivery experience, not vendor preference.

Optimizely

A digital experience platform designed for organisations that need strong content management, experimentation, and personalisation at scale. Optimizely enables teams to test, learn, and continuously optimise customer journeys across channels.

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Sitecore

An enterprise-grade digital experience platform built for complex, multi-channel customer journeys. Sitecore enables organisations to manage content, personalise experiences, and connect digital touchpoints at scale

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Drupal

An open-source CMS well suited for content-heavy, high-traffic digital platforms. Drupal supports complex content models, strong governance, and scalable architectures, making it a reliable foundation for long-term digital experiences.

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WordPress

A widely adopted CMS that enables fast content delivery, editorial flexibility, and a strong plugin ecosystem. WordPress is well suited for organisations that need to launch and evolve digital experiences efficiently without unnecessary complexity.

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Umbraco

A lightweight, .NET-based CMS designed for clean architecture and custom digital experiences. Umbraco is well suited for organisations that need flexibility, strong performance, and control without the overhead of larger platforms.

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Magento

A robust commerce platform designed for complex product catalogues, custom business logic, and scalable digital commerce. Magento supports tailored shopping experiences and seamless integration with content, ERP, and payment systems.

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Acquia

An enterprise digital experience platform built on Drupal, designed for organisations that need governance, security, and optimisation at scale. Acquia extends Drupal with cloud hosting, tooling, and insights to support complex, multi-site digital ecosystems.

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What these platforms help you achieve

Customer experience improves fastest when teams don’t have to fight their platforms. Our CX ecosystem provides proven foundations that reduce complexity and make change easier, whether you’re launching new markets, improving conversion, or scaling content operations.

By choosing the right platform setup and integrating it cleanly into your existing systems, you get faster delivery, lower risk, and digital experiences that can evolve without constant rework.

Howden Group

Howden is a global insurance and risk advisor. A home for 15,000 talented professionals in the fields of broking, risk management, underwriting, and reinsurance. Since joining forces in 2020, our collaboration spans across four distinct sectors. A unified vision. Common goals. Seamless synergy. Those are the pillars of our partnership.

Insurance

Csaba Szasz Cover For Video Testimonials 2

Clan Informatik

Clan Informatik provides optimal support with highly efficient overall solutions for all aspects of pension provision. Our partnership with Clan Informatik thrives on trust and transparency. Turning big dreams into reality – together.

Insurance

XXImo

Making business travel simpler. XXImo created one, seamless solution for all mobility goals. As their technical partners, we helped them roll out a multitude of innovative features and functionalities – tailored for their clients. We are delighted that we have been a part of this significant journey.

Finance and banking

Delivering CX at scale

Faster delivery

Launch and evolve digital experiences without rebuilding core platforms. Proven CX foundations reduce lead times and help teams ship improvements sooner.

Lower complexity

Simplify fragmented content, commerce, and personalisation setups. Clean architectures and integrations make platforms easier to manage and change.

Consistent customer journeys

Deliver unified experiences across channels, markets, and touchpoints, even when multiple platforms are involved.

Scalable foundations

Build on platforms that support growth, experimentation, and new use cases without adding operational overhead.

Strength in numbers

17 +

Years in the market

900 +

Expert software engineers

1500 +

Projects launched

200 +

Clients trusting us

Sasa co-founded Vega IT 17+ years ago with his former university roommate Vladan. Their dream of founding an IT company has grown into the premier software company with more than 900+ engineers globally. If you prefer to send an email, feel free to reach out at hello.sasa@vegaitglobal.com.