What is SEPA, and why does it matter in 2025?
The Coronavirus pandemic has caused many employee training activities to be shut down. That has resulted in the faster adoption of online learning. Our client, eCademy, recognized this trend and decided to tap into new markets. They started targeting enterprise-level companies wanting to enhance their vocational training and further education.
On the one hand, trainers can create learning lists, provide targeted content, and monitor participants' performance. On the other hand, participants can track their progress through regular reports.
Authors can create their own content, deliver it independently or combine it with existing content. Learners can track their progress and the company can also track and support the progress of its employees across the board.
Making it easier for companies in the insurance sector to find the information they need to calculate risk and automate decisions. Brokers and underwriters consume and use large amounts of data every day. These data entry and validation processes become increasingly complex and time-consuming, especially when multiple lines of business are involved. As an innovative digital solution, Rethink aims to make the process simpler for all stakeholders.
Rethink’s digital underwriting platform automates the matching of capacity to risk. They already had an existing Salesforce solution and wanted to enhance its intuitiveness, stability, and scalability. That is where Vega IT stepped in.
Rethink was looking for an external tech partner with strong domain experience and expertise in Salesforce that would work with them side by side, support them, and help them achieve the desired objectives faster.
Vega IT was entrusted as the sole vendor for Salesforce development. We collaborate closely with the client's technology and underwriting teams, fostering a cohesive partnership to drive successful integration efforts.
We created a team of professionals that evolved over time, in parallel with the client’s requirements. In continuous collaboration with the client, we kept a watchful eye on the project's progress and made recommendations for additional roles when required.
Twenty of Vega IT’s experts joined forces on the Rethink project – a powerhouse team of Salesforce engineers, software engineers, business analysts, administrators, QA engineers, a solution architect, DevOps and integration engineers, data scientists, a Scrum Master, and a client success manager.
Ready for automated underwriting
The product’s MVP provided features for a manual underwriting process, but needed further development to support the future of automated insurance. We removed unused code and restructured the database to give the product a solid foundation. We then focused on refactoring and improving the code, introducing newer, much faster functionalities than before. This ensured the technology stack was ready for data-driven, low-touch, automated underwriting.
Improving system performance and scalability with Salesforce
A notable aspect of this project is based on cutting-edge technologies, specifically Salesforce Industries for Insurance and the OmniStudio package. OmniStudio incorporates a range of tools and serves as our low-code, rapid development solution, enabling us to efficiently deliver project requirements. These greenfield technologies brought innovative capabilities and functionalities to the project, enabling us to create tailored solutions within the insurance domain.
While OmniStudio provided robust functionality in most areas, there were specific instances where we required customized implementations. In these cases, we employed a custom approach.
Throughout the project's lifecycle, our primary focus remains on ensuring future-proof, scalable, and integration-friendly outcomes. By adhering to these guiding principles, we are paving the way for a robust and adaptable solution capable of meeting evolving business needs.
Improving user interface
We have made significant improvements to the user interface (UI) within the Salesforce platform.
One of the main issues the client faced was slow loading times, which compromised user experiences and made it difficult for users to navigate the system effectively. To fix that, our team proposed a loading-on-request approach. That simply means that only the essential parts of the application display data instead of reloading the entire page.
Working with the platform’s users, we also streamlined and reduced unnecessary steps, making the overall user interface more seamless and intuitive.
Maintenance and future-proofing
Throughout the design and implementation phases, our key focus was on making the app reusable and scalable.
To enable that, we refactored critical sections on the Salesforce application. This process involved restructuring the codebase to ensure long-term stability and flexibility, making the application more maintainable.
We also decoupled the application’s logic. That way, we achieved a higher level of modularity, making it easier to maintain and update in the future. Our team diligently aimed to minimize the number of components while maximizing their reusability. This approach contributes to a more scalable and adaptable solution.
System integrations
We have worked on a number of integrations to complement Salesforce, which form part of the wider client system. This includes an external rules engine where underwriting parameters are maintained, so that offers of capacity can be generated. Salesforce is also integrated to provide an automated sanctions check, enrichment of party data, underwriter notes, and access to documents from other systems.
These integrations improve efficiency and allow data and information to be centralized and easily accessed.
We also worked on a project to develop components that extract and interpret data from historic documents. The team built a tool using Azure Cognitive Services to identify and categorize documents based on their type and content.
We are working with Rethink to develop an optimized, automated platform built for the future. We changed the architecture of the software to quickly deliver more accurate results; these changes accelerated the development process, making it faster to add new features and functionality. And the product itself is more efficient, making life a whole lot faster for the underwriters who use it.
The implementation of Salesforce changes resulted in accelerated data loading in the existing system and simplified data entry. We have achieved significant performance improvements in general. For example, smoke test automation execution was accelerated by almost 50%.
Our team also implemented agile management principles and frameworks for bigger teams and different procedures. That way, we enhanced the balance between production hotfixes and new feature development.
Years in life sciences and healthcare industry
For banks, this isn’t just a symbolic win. It’s a compliance sprint, a technical overhaul, and a major opportunity to modernise services, lower payment costs, and align with the European fintech ecosystem.
So, let’s see what’s next and what banks need to do about it.
The challenge: A complex, time-consuming data entry process
Making it easier for companies in the insurance sector to find the information they need to calculate risk and automate decisions. Brokers and underwriters consume and use large amounts of data every day. These data entry and validation processes become increasingly complex and time-consuming, especially when multiple lines of business are involved. As an innovative digital solution, Rethink aims to make the process simpler for all stakeholders.
Why this is a huge opportunity
Yes, SEPA brings a host of regulatory requirements. But beyond compliance, it opens the door to a much larger opportunity: competitive differentiation.
Business clients will soon expect seamless, real-time euro payments as the standard, not a premium feature. On the consumer side, expectations are shifting just as quickly.
People want lower fees, instant transfers, and a user experience that matches what they get from leading fintech apps.
Banks that aim for the bare minimum will struggle to keep pace. Those that go further, by offering better UX, real-time notifications, smart API integrations, and even embedded financial services, will stand out in a rapidly modernising financial landscape.
In short, SEPA isn’t just a compliance checkbox. It’s a platform to build on, offering banks a unique chance to future-proof their services and lead the way in regional innovation.
What is SEPA, and why does it matter in 2025?
SEPA (Single Euro Payments Area) is a European Union initiative that simplifies and standardises euro payments across member and non-member countries.
It enables faster, cheaper, and more transparent cross-border transactions, aligning non-EU countries with EU-level payment infrastructure and regulation.
Support during onboarding
Support for technical roles
Our Engineering Management team is actively involved in onboarding technical colleagues from designing training and mentoring programs to personalized skill development aligned with projects and team culture.
Continuous support
The People Experience and Support team remains available even after the first days, for any questions, concerns, or suggestions. At Vega IT, onboarding isn’t just a process, it’s an experience of shared growth.
