• Novi Sad
  • Employment type: Full Time
  • Posted by: Vega IT

Join our team!

Who can apply:

We welcome applicants with 1+ years of experience in a Client Success, Project Management, or similar client-facing role. While a formal education in IT is not required, candidates with a bachelor’s degree in business, technology, or a related field will have an advantage.

 

 

What you'll bring:

  • Strong communication skills in English (C1 or higher)
  • A proactive, business-minded approach and sound business acumen
  • Accountability, reliability, and strong organizational abilities
  • Confidence in engaging with client stakeholders and internal teams
  • Ability to support project milestones and keep tasks on track
  • Familiarity with various business models and domains
  • Curiosity and initiative in understanding client needs and success metrics
  • A collaborative mindset and dedication to maintaining high client satisfaction
  • A structured approach to developing account success plans
  • A strong sense of ownership and a team-oriented attitude

What you’ll do:  

As a Client Success Associate, you’ll work closely with senior Client Success Managers to support high-value clients' success and a smaller accounts portfolio. Your work will directly contribute to the growth and health of our client base by:

  • Assisting in day-to-day operations and coordination tasks for strategic accounts
  • Managing communications and processes for smaller clients to ensure retention and satisfaction
  • Tracking client milestones and surfacing insights to help guide strategy
  • Participating in internal planning and post-engagement reviews
  • Helping ensure that every client, no matter the size, gets value from our solutions

This is an excellent opportunity for someone looking to grow into a more senior CSM role. You’ll learn from experienced professionals while making real contributions from day one.

What's in it for you?

  • A psychologically safe environment for all of our employees, irrespective of their race, religion, color, national origin, gender, sexual orientation, age, marital status, or any other characteristic. This is one of the core values of our company culture –something we have been tirelessly working on for years.
  • Work in a transparent and flat organization
  • Private health insurance
  • In-house lectures and paid training
  • Paid foreign language courses
  • Your overtime hours will be converted into day(s) off.
  • The FitLife program, including paid workouts
  • Team-building gatherings and traveling
  • Our privilege card
  • Daily subventions for your meals in the company
  • Fresh seasonal fruits and refreshments every day
  • We will invite your family/partner to a range of company activities.

Nobody can change the world alone. We believe the best things happen when we co-create. So, join us and let’s push the limits of what's possible – together.

 

Meet a part of our leadership and people experience and support team

First impressions are important, especially when you are choosing a team you want to work with. Meet the people who will be the first ones to greet you and guide you through your selection process.

Jovana Radaković

People and Culture Business Partner
Jovana Radaković

As a graduate psychologist, Jovana has found her calling in working with people in an organizational context, and at Vega IT, she holds the position of People and Culture Business Partner. Some of her favorite processes include the selection and onboarding of new colleagues. Her teammates find it delightful to listen to her conduct interviews. She believes that is because of her dedication to each candidate and through a shared discussion she encourages candidates to derive value from the interview themselves. Jovana firmly believes that the selection process is a two-way street.

Jovana Radaković

People and Culture Business Partner

As a graduate psychologist, Jovana has found her calling in working with people in an organizational context, and at Vega IT, she holds the position of People and Culture Business Partner. Some of her favorite processes include the selection and onboarding of new colleagues. Her teammates find it delightful to listen to her conduct interviews. She believes that is because of her dedication to each candidate and through a shared discussion she encourages candidates to derive value from the interview themselves. Jovana firmly believes that the selection process is a two-way street.

Marija Rakić

Culture and DEI Business Partner
Marija Rakić

Marija actively participates in job selection processes and plays a key role in organizing internships within our company, which is why you will often see her at student fairs and conferences. She describes herself as dedicated and efficient in her work. She encourages you to learn more about our company through our Vega IT Pulse podcast.

Marija Rakić

Culture and DEI Business Partner

Marija actively participates in job selection processes and plays a key role in organizing internships within our company, which is why you will often see her at student fairs and conferences. She describes herself as dedicated and efficient in her work. She encourages you to learn more about our company through our Vega IT Pulse podcast.

Stefan Prebiračević

People and Culture Business Partner
Stefan Prebiračević

Stefan is a part of our People Experience and Support team, and he is someone you will frequently encounter in our interviews. Good energy and wittiness are the best words to describe Stefan. All future colleagues will have a chance to meet Stefan during their first day at our company and participate together in one of the workshops during the onboarding process. :)

Stefan Prebiračević

People and Culture Business Partner

Stefan is a part of our People Experience and Support team, and he is someone you will frequently encounter in our interviews. Good energy and wittiness are the best words to describe Stefan. All future colleagues will have a chance to meet Stefan during their first day at our company and participate together in one of the workshops during the onboarding process. :)

Jelena Perišić

People and Culture Business Partner
Jelena Perišić

Meet Jelena from the People team! If you’re thinking about joining our team in Niš, whether as an intern or a colleague, you will undoubtedly meet Jelena during the interview process. She is always there for her colleagues, offering support and assistance through their work challenges and cherishing a positive atmosphere during diverse and enjoyable team-building events or happy hour gatherings. Jelena is approachable, transparent and cheerful, and to top it off, there’s always chocolate waiting at her desk. Feel free to drop by whenever you need a sweet pick-me-up!

Jelena Perišić

People and Culture Business Partner

Meet Jelena from the People team! If you’re thinking about joining our team in Niš, whether as an intern or a colleague, you will undoubtedly meet Jelena during the interview process. She is always there for her colleagues, offering support and assistance through their work challenges and cherishing a positive atmosphere during diverse and enjoyable team-building events or happy hour gatherings. Jelena is approachable, transparent and cheerful, and to top it off, there’s always chocolate waiting at her desk. Feel free to drop by whenever you need a sweet pick-me-up!

Nataša Jovanović

People and Culture Business Partner
Nataša Jovanović

Nataša always keeps in mind the phrase ‘’Kindness matters’’ during interviews with our candidates and in her daily work with colleagues. She manages the selection processes, facilitates the onboarding of new colleagues, and organizes team-building activities and internal conferences. Alongside the team, she provides support to all colleagues. Her strengths are patience and a willingness to look at things from different perspectives. Her passion lies in people-focused work which she truly loves.

Nataša Jovanović

People and Culture Business Partner

Nataša always keeps in mind the phrase ‘’Kindness matters’’ during interviews with our candidates and in her daily work with colleagues. She manages the selection processes, facilitates the onboarding of new colleagues, and organizes team-building activities and internal conferences. Alongside the team, she provides support to all colleagues. Her strengths are patience and a willingness to look at things from different perspectives. Her passion lies in people-focused work which she truly loves.

Saša Lalović Vlaović

People and Culture Business Partner
Saša Lalović Vlaović

Saša is a part of the People Experience and Support team in our office in Podgorica. If you’re applying for a job or internship in Montenegro, Saša will be your first point of contact. She will provide you with all the relevant information you need in a relaxed atmosphere, encouraging you to ask any questions. Saša’s ultimate goal and mission are to ensure that all colleagues feel comfortable at work. It means a lot to her when colleagues know they can count on her for everything they need. Together with her colleague from the marketing team, Snežana, she organizes all the fun, creative and CSR activities in the Podgorica office.

Saša Lalović Vlaović

People and Culture Business Partner

Saša is a part of the People Experience and Support team in our office in Podgorica. If you’re applying for a job or internship in Montenegro, Saša will be your first point of contact. She will provide you with all the relevant information you need in a relaxed atmosphere, encouraging you to ask any questions. Saša’s ultimate goal and mission are to ensure that all colleagues feel comfortable at work. It means a lot to her when colleagues know they can count on her for everything they need. Together with her colleague from the marketing team, Snežana, she organizes all the fun, creative and CSR activities in the Podgorica office.

Sasa Popovic

Co-founder & CEO
Sasa Popovic

Strategic. Creative. Practical. An entrepreneur who strongly believes in the power of partnering with smart people and benefiting from collective knowledge. Meet Sasa – Vega IT’s co-founder and CEO.

Sasa Popovic

Co-founder & CEO

Strategic. Creative. Practical. An entrepreneur who strongly believes in the power of partnering with smart people and benefiting from collective knowledge. Meet Sasa – Vega IT’s co-founder and CEO.

Vladan Ostojic

Co-founder
Vladan Ostojic

Pragmatic. Laser-focused. Passionate. Focused on understanding client desires, ideas, and pain points. Head in business, heart in code. Meet Vladan – a pilot, a sailor, and the co-founder of Vega IT.

Vladan Ostojic

Co-founder

Pragmatic. Laser-focused. Passionate. Focused on understanding client desires, ideas, and pain points. Head in business, heart in code. Meet Vladan – a pilot, a sailor, and the co-founder of Vega IT.

Boban Miksin

Partner and CTO
Boban Miksin

A tech visionary. A strategic innovator. Determined to finding elegant solutions to clients' trickiest problems for two decades. An inspirational professional, who always leads by example. A genuine craftsman – both in software development and his DIY projects. Meet Boban – Vega IT’s partner and CTO.

Boban Miksin

Partner and CTO

A tech visionary. A strategic innovator. Determined to finding elegant solutions to clients' trickiest problems for two decades. An inspirational professional, who always leads by example. A genuine craftsman – both in software development and his DIY projects. Meet Boban – Vega IT’s partner and CTO.

Start your career at Vega IT!

We are always on the lookout for talented and motivated individuals to join our team. If you want to work with a bunch of people who are up for any challenge, send us your CV and become part of Vega IT!